2021-03-30
Notifikationer
Varför stöder inte notiserna grupp för? Eller appen dark mode. Skulle vilja säga till vilka jag vill ha notiser från, exempelvis grupp a eller grupp b
Uppdaterar
Freshdesk Support Desk
Släppt: 2014-04-08
© 2017 Freshworks Inc
iPhone-skärmavbilder
iPad-skärmavbilder
Beskrivning
Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Support Desk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone.
Freshdesk Support Desk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.
Key Features:
Get a quick overview of your helpdesk. Access all tickets available to you.
Prioritize the tickets that need your attention with filters before responding.
Manage your support - Set priorities, assign agents, change tickets statuses.
Race through routine actions with one-click scenario automations.
Delete tickets and block spam right from your phone.
Log time spent on a ticket.
Stay informed about all updates and changes with push notifications.
Nyheter i version 7.0
At Freshworks, our commitment is to deliver products that are easy to try, easy to buy, and easy to use for customers. With our omni-channel offerings, we have simplified the naming of our suite of CX products in order to make it easier for customers to understand how our products are deeply integrated.
So, Freshdesk is now Freshdesk Support Desk.
Säljare
Namn
FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Information
Utvecklare
Kategorier
Version
7.0
Storlek
120,7 MB
Game Center
Nej
VPP Device Licensing
Ja
Betyg
Åldersgräns: 4+
Kompatibilitet
iOS 12.1 eller senare
Enheter
iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2:a generationen), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPad (5:e generationen) Wi-Fi, iPad (5:e generationen) Wi-Fi + Cellular, iPad (6:e generationen) Wi-Fi, iPad (6:e generationen) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9,7-tums), iPad Pro (9,7-tums) (Cellular), iPad Pro 12,9 tum (2:a generationen), iPad Pro 12,9 tum (2:a generationen) Wi-Fi + Cellular, iPad Pro (10,5 tum), iPad Pro (10,5 tum) Wi-Fi + Cellular, iPad Pro (11 tum), iPad Pro (11 tum) Wi-Fi + Cellular, iPad Pro 12,9 tum (tredje generationen), iPad Pro 12,9 tum (tredje generationen) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (tredje generationen), iPad Air (tredje generationen) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5:e generationen), iPad mini (5:e generationen) Wi-Fi + Cellular, iPad (7:e generationen) Wi-Fi + Cellular, iPad Pro 11 tum (2:a generationen), iPad Pro 11 tum (2:a generationen) Wi-Fi + Cellular, iPad Pro 12,9 tum (4:e generationen), iPad Pro 12,9 tum (4:e generationen) Wi-Fi + Cellular, iPad Air (fjärde generationen) (Wi-Fi), iPad Air (fjärde generationen) (Wi-Fi + Cellular), iPad (8:e generationen) Wi-Fi, iPad (8:e generationen) Wi-Fi + Cellular, iPad Pro 11 tum (tredje generationen), iPad Pro 11 tum (tredje generationen) Wi-Fi + Cellular, iPad Pro 12,9 tum (5:e generationen), iPad Pro 12,9 tum (5:e generationen) Wi-Fi + Cellular, iPad (9:e generationen), iPad (9:e generationen) Wi-Fi + Cellular, iPad mini (6:e generationen), iPad mini (6:e generationen) Wi-Fi + Cellular, iPod touch (sjätte generationen), iPod touch (7:e generationen)
Språk
svenska, bosniska, bulgariska, danska, engelska, estniska, finska, franska, grekiska, indonesiska, italienska, japanska, katalanska, kinesiska, koreanska, kroatiska, lettiska, litauiska, malajiska, nederländska, norskt bokmål, polska, portugisiska, rumänska, ryska, serbiska, slovakiska, slovenska, spanska, thailändska, tjeckiska, turkiska, tyska, ukrainska, ungerska, vietnamesiska
App Store: Kundbetyg
Betyg och recensioner
4,0 av 5 (85 betyg)
App Store: Kundrecensioner
2021-03-14
Ok but not more
Works ok but:
Doesn’t support dark mode.
Notifications doesn’t disappear even thou you answer a ticket.
2021-02-14
The old app was better
The old app was beter
2019-11-20
Usel
Kan inte välja grupp (vi har 4 grupper) så jag ser allas ärenden.